General Information

  • Where is HHD Motors located?

    HHD Motors is located at Kalanki-14, Ring Road, opposite the Sita Petrol Pump, and right next to the NBTC Building and Rajesh Hardware in the Kathmandu Valley, Nepal.

    Please visit our website or contact us at 015314440 / 9761610013 for the exact address and directions.

  • What are your hours of operation?

    We are open from 8 AM to 7 PM every day.

  • Do I need to make an appointment for service?

    While walk-ins are welcome, we recommend making an appointment to ensure prompt service. You can schedule an appointment by calling us at 015314440 or 9761610013.

  • Can I drop my vehicle off or pick it up after hours?

    Yes, HHD Motors Pvt Ltd offers convenient after-hours drop-off and pick-up options. You can drop your vehicle off securely outside of our regular business hours. Please contact us in advance to arrange the details and ensure a smooth process. For after-hours pick-up, we can make special arrangements to accommodate your schedule. Your convenience and satisfaction are our priorities.

  • What payment methods do you accept?

    We accept various payment methods, including cash, credit/debit cards, Fonepay, and bank transfers

  • How can I provide feedback about my experience at HHD Motors?

    We value your feedback and encourage you to share your experience with us. You can provide feedback directly through our website, by email, or by speaking with our customer service team.

General Services

  • What services does HHD Motors provide?

    HHD Motors offers a wide range of automotive services, including

    • general maintenance and repairs
    • AC system inspection and repair
    • brake and clutch services
    • suspension and steering repairs
    • engine work and tuning
    • cooling system and overheating repairs
    • fuel injection repairs
    • car electrical repairs
    • dent removal and painting
    • car wash, and
    • used car sales.

  • Do you work with all makes and models?

    Yes, at HHD Motors Pvt Ltd, we service and repair all makes and models of vehicles. Our skilled technicians have the expertise and tools to handle a wide range of vehicles, from domestic to foreign brands, ensuring high-quality service for any car that comes into our workshop.

  • How long will it take to complete the repair on my car?

    The time required to complete a repair on your car at HHD Motors Pvt Ltd depends on the nature and complexity of the issue. Minor repairs and routine maintenance can often be completed within a few hours, while more extensive repairs may take longer. Once we diagnose the problem, we will provide you with an estimated time for completion. Our team strives to complete all repairs efficiently without compromising on quality. Please feel free to contact us for a more precise estimate based on your specific needs.

  • Do you offer warranties on your services?

    Yes, HHD Motors Pvt. Ltd. offers a warranty on parts and repairs. We use high-quality parts from trusted suppliers, and experienced technicians do our repairs. The specific terms of the warranty may vary depending on the part or service provided, but we are committed to ensuring your satisfaction and the reliability of our work. Specific warranty details can be discussed with our service advisors.

  • Do you provide roadside assistance?

    Yes, we offer roadside assistance for emergencies.

     

    In case of an emergency, please contact our roadside assistance service for immediate help at 015314440 or 9761610013. Our team will provide quick and reliable support when you need it most.Please contact us  for more details about our roadside assistance services.

Maintenance & Repairs

  • How often should I service my car?

    Regular maintenance is essential for your vehicle’s longevity. We recommend servicing your car every 5,000  kilometers or 3 months, whichever comes first.

     

  • What is included in a general maintenance service?

    Our general maintenance service includes the following:

     

    • oil replacement,
    • oil, air, and ac filter changes,
    • fluid checks and top-ups,
    • brake and tire inspections,
    • battery and electrical system checks, and more.

     

    We ensure your vehicle runs smoothly and efficiently.

     

  • My car's AC is not working properly. What should I do?

    If your car’s AC is not cooling effectively, bring it to HHD Motors. We provide comprehensive AC system inspections, repairs, and refrigerant refills to keep you comfortable in Kathmandu’s heat.

  • How do I know if my brakes need to be serviced?

    Common signs of brake issues include squeaking or grinding noises, a soft or spongy brake pedal and reduced braking performance. If you experience any of these, visit HHD Motors for a brake inspection and service.

  • What are the signs of clutch problems?

    Symptoms of clutch problems include difficulty shifting gears, a slipping clutch, a spongy or stiff clutch pedal, and unusual noises. If you notice any of these signs, bring your vehicle to HHD Motors for a thorough inspection and repair.

  • What should I do if my car is overheating?

    If your car is overheating, it’s important to stop driving and let the engine cool down. Bring your vehicle to HHD Motors for a comprehensive cooling system inspection and repair to prevent further damage.

  • How often should I have my car’s battery checked?

    It is advisable to have your car’s battery checked at least twice a year, especially before winter and summer. Regular checks help ensure the battery is in good condition and prevent unexpected breakdowns.

Dent Repair & Painting

  • What types of dent repair services does HHD Motors offer?

    HHD Motors provides both traditional dent repair and paintless dent repair services. Conventional dent repair is used for more severe damage, while paintless dent repair is ideal for minor dents and dings that have not damaged the paint.

  • What is paintless dent repair (PDR)?

    Paintless dent repair (PDR) is a method of removing minor dents from the body of a vehicle without the need for repainting. This technique uses specialized tools to gently push the dent out from the inside of the panel.

  • What are the benefits of paintless dent repair?

    The benefits of paintless dent repair include maintaining the original paint finish, being more cost-effective than traditional repair methods, and having a quicker turnaround time.

  • How do I know if my dent can be repaired using paintless dent repair?

    Paintless dent repair is suitable for minor dents and dings where the paint is not damaged. Our technicians will assess the damage and determine if PDR is an appropriate solution for your vehicle.

  • Can you match my car’s paint color exactly?

    Yes, we use advanced color-matching technology to ensure that the new paint perfectly matches your vehicle’s original color. Our skilled technicians blend the paint seamlessly for a flawless finish.

     

  • How long does a dent repair and painting service take?

    The time required for dent repair and painting varies depending on the extent of the damage. Minor repairs can be completed in a few hours, while more extensive repairs may take a few days. We strive to provide efficient service without compromising on quality.

  • What should I do to prepare my car for a dent repair appointment?

    No special preparation is needed before bringing your car in for dent repair. However, it’s helpful to clean the affected area so our technicians can clearly see the damage.

  • Do you provide estimates for dent repair and painting services?

    Yes, we offer free estimates for all dent repair and painting services. Our technicians will inspect the damage and provide you with a detailed quote.

  • What should I do if my vehicle has been in an accident and needs extensive bodywork?

    If your vehicle has been in an accident, bring it to HHD Motors for a comprehensive assessment. We offer complete bodywork services, including dent repair, painting, and structural repairs, to restore your vehicle to its pre-accident condition.

  • How do I maintain the new paint job after a repair?

    To maintain your new paint job, wash your vehicle regularly using a mild car shampoo, avoid abrasive materials, and apply a quality wax periodically. Additionally, park in shaded areas to protect the paint from UV damage.

  • Do you offer any guarantees or warranties on your dent repair and painting services?

    Yes, we stand behind the quality of our work and offer warranties on our dent repair and painting services. Specific warranty details can be discussed with our service advisors.

  • Can you repair dents on all types of vehicles?

    Yes, our technicians are trained to repair dents on all makes and models of vehicles, including cars, trucks, SUVs, and more.

  • How much does dent repair and painting typically cost?

    The cost of dent repair and painting varies depending on the size and severity of the damage. We provide competitive pricing and free estimates to ensure you receive the best value for your repair needs.

  • What materials and techniques do you use for dent repair and painting?

    We use high-quality materials and advanced techniques for all dent repair and painting services. This includes top-grade paints, primers, and clear coats, as well as state-of-the-art equipment for precise repairs and color matching.

Used Car Sales

  • What types of used cars do you sell?

    Testing the FAQ in Used Car Sales.

  • How do you ensure the quality of the used cars you sell?

  • Do you offer financing options for purchasing a used car?

  • Can I trade in my current vehicle when purchasing a used car?

  • Do you provide warranties on your used cars?

  • How can I schedule a test drive?

  • What should I look for when buying a used car?

  • How can I contact HHD Motors for more information?

Car Wash

  • What car wash services does HHD Motors offer?

    HHD Motors offers a range of car wash services, including full-service washes, interior cleaning, waxing, and detailing packages. Our services are designed to keep your car looking its best.

  • What is included in a full-service car wash?

    A full-service car wash includes an exterior wash, interior vacuuming, window cleaning, tire shine, and a wipe-down of all interior surfaces. This service ensures both the inside and outside of your vehicle are clean and fresh.

  • What is car detailing?

    Car detailing is an extensive cleaning process that goes beyond a regular car wash. It includes deep cleaning, polishing, and protecting all parts of the vehicle, both inside and out. Detailing can help restore your car’s appearance and extend its life.

  • How long does a car wash take?

    The amount of time required for a car wash varies depending on the type of service. A full-service wash or detailing can take between 1-3 hours.

  • Do I need to make an appointment for a car wash?

    While appointments are not required for a full car wash, we recommend scheduling an appointment for detailing to ensure prompt service and availability.

  • What products do you use for car washing and detailing?

    We use high-quality, eco-friendly products that are safe for your vehicle’s surfaces and the environment. Our products include premium soaps, waxes, polishes, and protectants.

  • Can you remove stains and odors from the interior of my car?

    Yes, our detailing services include stain removal and odor elimination. We use specialized cleaning agents and equipment to tackle tough stains and lingering odors, leaving your car’s interior fresh and clean.

  • How often should I get my car washed?

    We recommend washing your car at least once a month to maintain its appearance and protect the paint. More frequent washes may be needed if you drive in harsh conditions or want to keep your vehicle looking its best.

  • Can you clean my car's engine?

    Yes, we offer engine cleaning as part of our detailing services. A clean engine can run more efficiently, which helps you spot potential issues early. Our technicians use specialized products and techniques to safely clean your engine.

  • Can you wash and detail vehicles of all sizes?

    Yes, we can wash and detail vehicles of all sizes, including cars, SUVs, trucks, and vans. Our facility is equipped to handle a variety of vehicles, ensuring each one receives the attention it needs.

Parts Sales

  • What types of auto parts do you sell?

  • Are the parts you sell new or used?

  • Can you help me find the right part for my vehicle?

  • Do you provide installation services for the parts you sell?

  • Can you special order parts that are not in stock?